Frequently Asked questions

How big is your company?

At LDFE we work with more than 80 specialists. 50 of them are working at the workshop reconditioning machines every day. We have 5.000m2 of workshop with office and more than 8.000m2 machine storage space.

Can LDFE help me with a new development?

Yes, if you have a clear description of your desires, we can think along with you and help you to select new or used machine to make a complete line.

Can LDFE help me with technology / training?

Yes we have experts on most dairy products such as cheese – consumer milk – yoghurt – cream cheese – processed cheese. We work with (partly retired) experts and specialist with lots of experience.

Can I lease or rent a machine?

This depends on your location and the guarantees that can be given. If not in the Netherlands we work with a buy back guarantee.

What are the standards on warranty time and the conditions?

We only provide a warranty on refurbished machines. The claimed defective components are supplied and charged. Once the old, defective component has been returned to us, it is inspected by Lekkerkerker or by the original manufacturer in the case of electrical parts. If it is covered by the warranty, your account will be credited after the broken item has been returned. Electric parts will be forwarded to our suppliers for the warranty claim. The standard warranty time is 6 months after delivery or max 9 months after you are notified that the machines are ready for transport in the workshop, whichever comes first.

Is it possible to inspect the machines?

Yes, you can contact us to schedule a visitation. Most of the machines we offering are in our warehouse in Lopik, otherwise it will be mentioned in the offer.

Can LDFE help me during the visit?

Yes, we can help you with arranging hotel near to our office. Also we have our own taxi transport from airport (50 min) / nearest train station (20 min) to our office or hotel.

Does LDFE provide invitation letters?

 LDFE can help you out with all the necessities  related to your visit, including invitation letters.

I have used machines available, how to proceed?

We have several ways of buying machines, lines or complete factories. We will always give good and honest prices for used machines and we will help you with everything like dismantling and paperwork for transport. Please check our selling page. Or just simply send an E-mail: machines@lekkerkerker.nl

Can I reach the sales department directly by phone?

Your phone call will reach the reception and will then be forwarded to the sales department.

Can I pay by Letter of Credit (L/C)? #2

Yes, but the L/C terms (confirmed, irrevocable) will be given by LDFE and the L/C draft must first be approved by LDFE. In case of transportation per truck, a confirmation on case by case basis must be agreed. Also, additional costs will be involved.

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