Frequently Asked questions

At LDFE we work with more than 80 specialists. 50 of them are working at the workshop reconditioning machines every day. We have 5.000m² of workshop with office and more than 8.000m² machine storage space.

Yes, if you have a clear description of your desires, we can think along with you and help you to select new or used machine to make a complete line.

Yes we have experts on most dairy products such as cheese – consumer milk – yoghurt – cream cheese – processed cheese. We work with (partly retired) experts and specialist with lots of experience.

Yes, if desired our mechanics can install the equipment at your premises . Also, we can offer long-distance assistance by giving instructions by video call or remote control (when installed).

This depends on your location and the guarantees that can be given. If not in the Netherlands we work with a buy back guarantee.

We only provide a warranty on refurbished machines. The claimed defective components are supplied and charged. Once the old, defective component has been returned to us, it is inspected by Lekkerkerker or by the original manufacturer in the case of electrical parts. If it is covered by the warranty, your account will be credited after the broken item has been returned. Electric parts will be forwarded to our suppliers for the warranty claim. The standard warranty time is 6 months after delivery or max 9 months after you are notified that the machines are ready for transport in the workshop, whichever comes first.

Yes, you can contact us to schedule a visitation. Most of the machines we offering are in our warehouse in Lopik, otherwise it will be mentioned in the offer.

Yes, we can help you with arranging hotel near to our office. Also we have our own taxi transport from airport (50 min) / nearest train station (20 min) to our office or hotel.

 LDFE can help you out with all the necessities  related to your visit, including invitation letters.

We have several ways of buying machines, lines or complete factories. We will always give good and honest prices for used machines and we will help you with everything like dismantling and paperwork for transport. Please check our selling page. Or just simply send an E-mail: machines@lekkerkerker.nl

Your phone call will reach the reception and will then be forwarded to the sales department.

We can offer our machinery in three conditions: ‘refurbished’,  ‘good running’ and ‘as is’. ‘Refurbished’ refers to a complete revision of a used machine to give it a second life. Our standard procedure when completely refurbishing a used machine is:

• Strip down to the frame: blasting and spraying of steel components
• All component wear: replacement of bearings, bushes and gaskets
• Replacement of damaged or worn components
• New cabling and control systems (latest updates)
• 6 month warranty
• Guaranteed spare parts supply for 5 years
• Optional: supervision of commissioning and operator training
• Optional: CE marking
• Optional: custom modifications

Buying a ‘good running’ machine is a cheaper solution. In this condition, we do not completely overhaul the machine,  but do the necessary works to get the machine in working condition. The machine is tested in our workshop and components are only replaced if necessary. This price is always subject to conditions, as on occasion it becomes evident during the tests that there is an expensive fault. If this is the case, the buyer receives a quotation for the additional costs and is also given the option to cancel the purchase.

Machines are almost always sold ex-factory and can be deployed in the same condition in which we bought them: ‘as is’. However, the machine has not been inspected by us and there is no guarantee of its current condition. We always recommend that a machine is inspected prior to purchase and only to buy ‘as is’ if you have a thorough knowledge of machines. We can always tell you whether we purchased the machine in operating condition or whether it had already been decommissioned. Documentation is not always included and can only be supplied if it was present at the time of purchase.

We have been dealing with used machines since 1996 from the same place we started the business and growing every year. If a (small) problem arises, we also try to find a solution with our customers. We always have been a reliable partner due to our experience with used machinery.

Yes, in particular process equipment such as pasteurisers, standardisation equipment, CIP units, Cheese UHT unit etc. A hybrid form of new and rebuild is also possible.

No, LDFE  prefers to combine engineering with the supply of equipment.

If we bought the machine with the original documentation, this will supplied. Otherwise we will ask for the original documentation at the manufacturer of the machines. If machines are completely reconditioned, we will supply a full set of documentation.

Whenever a machine is to be delivered in the European Economic Area (EEA),  reconditioned machines can be given a CE mark. The CE marking will be affixed by LDFE.

Normally yes but it has to be assessed per deal (depending on country).

Yes, at additional costs.

Yes, but the L/C terms (confirmed, irrevocable) will be given by LDFE and the L/C draft must first be approved by LDFE. In case of transportation per truck, a confirmation on case by case basis must be agreed. Also, additional costs will be involved.